Where others keep you waiting,
we move
You want communication that simply works and you want someone to follow up. Althicom is a team that manages and improves 3CX environments with a focus on clear ownership, finished integrations, and reporting you can act on.
Ownership and follow-up
You get a clear owner and a process that runs until it’s resolved. No noise, no hand-offs, no open ends. We handle tickets and changes in a structured way and always respond with a concrete next step.
Integrations that are finished
Real value comes from integrations. We set up 3CX to fit your operations: CRM/ERP integrations (screen pops, logging, workflows) and Microsoft 365/Teams connectivity that stays reliable.
Insight you can steer by
Don’t manage by gut feel. We deliver reporting and dashboards (Power BI-ready) so you can track missed calls, waiting time, peak hours and team performance, improving follow-up and quality.
Our Team
Althicom operates as one team: sales, operations and engineering work together. You’ll notice it in speed, clarity and continuity. We don’t just “run telephony” — we deliver a maintainable 3CX environment integrated into your workflow.
Artificial inteligence aligned with 3CX
We use AI where it directly fits 3CX: voicemail and call transcription, plus summaries and sentiment in reporting. This gives you faster insight and helps improve follow-up and quality over time.
Our base
Leiden
the Netherlands
From Leiden we support organizations in the Netherlands and beyond. You benefit from short lines, clear agreements and a team that takes ownership for availability, integrations and follow-up.
Our
Approach
We work with a clear process: intake, plan, delivery and ongoing management. You get scope and next steps first. Then we deliver with minimal disruption and stay accountable through structured support and change management.
