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Find out the most commonly asked questions about our services. We understand that transitioning to a new communication system can raise concerns and uncertainties, and we're here to provide clarity and peace of mind.
Frequently asked questions
What is VoIP?
VoIP stands for Voice over Internet Protocol, which is a technology that enables voice calls to be transmitted over the internet rather than traditional phone lines. It converts voice into digital data packets and transfers them over IP networks.
Read more...What equipment do I need for VoIP?
To use VoIP services, you typically need a device with internet connectivity such as a computer, smartphone, or VoIP-enabled desk phone. You may also require a headset or microphone for better call quality.
Read more...Can I keep my existing phone number?
Yes, in most cases, you can keep your existing phone number when switching to VoIP. This process is known as number porting, and it allows you to maintain your current contact information.
Read more...How reliable is VoIP for business use?
VoIP reliability can vary depending on factors like internet connection quality, network infrastructure, and service provider. However, reputable VoIP providers prioritize reliability by implementing redundancy measures, monitoring systems, and utilizing robust data centers.
Read more...Can I make international calls with VoIP?
Yes, VoIP offers cost-effective international calling rates. With VoIP, you can make international calls to various countries without incurring hefty long-distance charges often associated with traditional phone lines.
Read more...What features are included with VoIP services?
VoIP services typically come with a range of features such as call forwarding, voicemail, call waiting, caller ID, conferencing, and more.
Read more...Is VoIP secure?
VoIP services can be secure when appropriate security measures are in place. Reputable VoIP providers utilize encryption protocols to protect the privacy and integrity of your voice data during transmission.
Read more...Can I use VoIP on my mobile phone?
Yes, VoIP can be used on mobile phones through dedicated apps or softphone applications. These apps allow you to make and receive calls using your mobile data or Wi-Fi connection, providing flexibility and mobility.
Read more...How does VoIP affect call quality?
The call quality in VoIP can be influenced by factors such as internet connection speed, network congestion, and equipment quality. However, with a stable internet connection and suitable bandwidth, VoIP calls can offer high-definition voice quality.
Read more...Didn’t find the answer?
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